Ric S Garrison, MD

Ric S Garrison, MD
41210 11TH ST W STE K PALMDALE, CA 93551
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Consumer Feedback

(68 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
August 03, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
July 25, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
July 05, 2011
The medical service is just fine. The billing department is not. After one office visit for a physical, the bills came in pieces over the next 14 months. Without sending any further bills or contacting me by phone, the office sent the lab bill to collections, and then two months later, sent a bill for the co-pay to collections. WE ALL know that the copay gets paid on the date of service, not 14 months later. The office staff aren't real bright. Keep accurate records of all payments, whether cash, check, or cc, because Garrison's office will get your billing wrong.
by GClev in Acton
July 01, 2011
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I've already told my friends and family about the fantastic experience I had there. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by Mickela Gallardy
June 28, 2011
Their staff is very friendly and professional. I got an appointment quickly. I've never had to wait too long. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.

But.
I have tried to get a call back for test results and a prescription for the last week, and have had no luck. It is now Friday morning, and a whole week has gone by with no call back. I have tried to call all morning and the line was busy each and every time. Don't believe the line was busy though. I guess I will keep trying. Customer service is in doubt here.
by William Eal
June 24, 2011
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Did this provider use excessive foul language?
No
by Anonymous
June 24, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
May 24, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Would you refer this provider to a family or friend?
Yes
by Anonymous
May 16, 2011
The other doctors and NP in his office are fine and professional. Dr. Garrison is a jerk. I was having horrible breast/nipple issues when I was nursing my son. I was given various antibiotics, but the burning needles feeling in my breast kept returning. I lived 5 mins. from his office and could make it there before closing time. I begged him over the phone to see me because I knew I couldn't get through the night with the shooting pain and having to nurse my newborn. I told him it was so painful it was hard to wear anything at all over my chest area due to the pain. He told me, "Put a bag over your head and get to the urgent care, I can't help you." Nice, huh?! So much for a caring doctor!
by Mary
May 05, 2011
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