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Stephen J Sommer, MD

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John Muir Health

Walnut Creek, CA

John Muir Health

Walnut Creek, CA

John Muir Health

Walnut Creek, CA

John Muir Health

Walnut Creek, CA
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Stephen J Sommer, MD
AVENUE FAMILY PRACTICE
(11 Reviews)
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911 MORAGA RD 101 LAFAYETTE, CA 94549
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.56.243
August 27, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office easy to locate?
Only with clear directions
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this family doctor answer all of your questions?
Some were answered
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.34.234
June 25, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this family doctor's staff friendly?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous xxx.xxx.38.241
June 04, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this family doctor use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.138.243
September 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.34.234
March 09, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
March 05, 2012
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
December 28, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider have an entertaining selection of waiting room magazines?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
September 08, 2011
Was it easy to make an appointment with this provider?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
May 28, 2011
They paid close attention to me and all of my questions were answered. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by karina
March 28, 2011
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Map and Directions
911 MORAGA RD 101, LAFAYETTE, CA 94549