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Alvin M Sockolov, MD

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Family Doctors

Mercy Medical Group

Sacramento, CA

Mercy Medical Group

Sacramento, CA

Mercy Medical Group

Sacramento, CA

Mercy Medical Group

Sacramento, CA
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Alvin M Sockolov, MD
(12 Reviews)
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1 SCRIPPS DR STE 202 SACRAMENTO, CA 95825
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Just a warning,They are not what they seem. I could have not been more disappointed in this place. Not only are they rude but they are racists. I was waiting to see the doctor and I think they thought no one could hear. But the hateful things that came out of there mouths. I thought I was living in NAZI GERMANY!!. I went home and cried. they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. They would not leave me alone, and kept suggesting that I buy products that I felt were completely unnecessary. The chairs they had in the waiting room were not the greatest. I wish they had put more thought into patient comfort. They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish.
by fishingdan xxx.xxx.113.107
December 24, 2013
They would not leave me alone, and kept suggesting that I buy products that I felt were completely unnecessary. They ignored my questions and my appointment seemed rushed. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. They never take that extra step to make me feel special. I haven't ever felt that they care enough to get to know me and that I'm almost an irritation. Every time I've called and left a message, I've never heard back. It's extremely annoying.
by pfaas xxx.xxx.151.15
December 24, 2013
When I told the appointment desk I was in pain, they arranged for an appointment the same day, within hours of my call. I have worked with Dr. Sockolov for many years, and I am a big fan. He listens and works with me. We plan the best course of action together. I feel like a partner with Dr. Alvin as we try to figure out what is wrong and work to solve it. He never comes across as inpatient, all-knowing, or arrogant. He also has a great sense of humor. I am a very loyal and happy patient, and recommend Dr. Alvin highly.
by John xxx.xxx.229.34
October 02, 2013
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.155.56
May 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.119.141
April 14, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did you experience unnecessary pain during your visit?
No
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
October 20, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
October 17, 2011
Does this provider promptly return your phone calls?
Yes
by Anonymous
October 04, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider rush your appointment?
No
by Anonymous
August 31, 2011
Was this provider's office easy to locate?
Fairly Easy
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
June 16, 2011
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Map and Directions
1 SCRIPPS DR STE 202, SACRAMENTO, CA 95825