William F Ball Sr, MD

William F Ball Sr, MD
3780 COLONIAL AVE SW ROANOKE, VA 24018
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.100.69
January 22, 2013
Did they follow up with you after your appointment?
Yes.
Was it easy to make an appointment with this provider?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.102.251
January 03, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider answer all of your questions?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.210.227
December 28, 2012
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office clean?
Yes everything was neat and sterile
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Chuck xxx.xxx.133.64
December 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Tamea Woodward xxx.xxx.8.162
September 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.33.124
August 29, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.28.12
June 15, 2012
They paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all.
Dr. Ball likes to give the patient plenty of time for a visit and to make him/her feel comfortable to ask questions. However his scheduling needs to reflect that; i.e. can't then schedule like Carillon but allot a Dr. Ball appt time. Because he is a popular doctor who stretches himself too thinly, you end up having to go elsewhere for issues that arise between physicals. My only question in terms of his recommendations has to do with requesting me for the last two years to come in every 6 months for bloodwork when I really don't have pressing health concerns or medications. I guess you give up something to get something so I'll probably stick with him as my primary care physician.
by Abby xxx.xxx.146.227
June 01, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.197.167
April 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.203.11
April 10, 2012
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