Leo J Robb III, DO

Leo J Robb III, DO
460 CREAMERY WAY STE 101 EXTON, PA 19341
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
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by Ross xxx.xxx.1.141
August 18, 2014
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was the waiting area spacious?
Yes, extremely spacious
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.73.166
February 09, 2014
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this family doctor to others?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.18.223
February 07, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider have helpful information available online?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.248.239
January 17, 2014
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not.
by Peter and Nancy Copp xxx.xxx.123.3
January 09, 2014
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.202.22
December 24, 2013
We have been with Dr. Robb for years now. We feel extremely fortunate to have him, and hope he continues to practice for many years to come. Everyone on his staff is awesome, and even though he is very busy, he ALWAYS takes whatever time is necessary when we see him to ensure that any concern or health issue you have is addressed. I am in my late 50's,and have lived in many locations, prior to moving here 16 years ago and finding Dr. Robb. He is without any doubt the best doctor we have ever had. He always keeps abreast of new technology, drugs, etc. and works with a great group of specialists that he will send you to if needed. We have referred many of our friends to him, and every last one of them thanked us, agreeing he is the best Doctor they have ever had. What else can I say, we love him, and his staff.
by Joe Arena xxx.xxx.129.21
August 29, 2013
Does this provider have helpful information available online?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by al xxx.xxx.121.167
March 21, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer flexible appointment times?
Yes
Did this provider have reasonable prices?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.219.147
February 20, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Sue xxx.xxx.156.240
February 16, 2013
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