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Daniel O Mongiano, MD

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Daniel O Mongiano, MD
(7 Reviews)
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520 W PALMDALE BLVD STE O PALMDALE, CA 93551
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
I waited two weeks for my appointment. My appointment time was at 9:30am and I waited till 12:00pm to be taken back to a room where I waited another 45 minutes or so until I was seen. The P.A. was fine answered my questions. He told me I needed two prescriptions and they were going to call them in to my pharmacy. The Pharmacy only had one prescription. So I called the office and they said they would let him know. Now the waiting game. No call back . I called again and again. To see what can I do. Now they put me on hold till I can't take it and hang up. I stay on hold for 30 mins or so. I called my insurance and they called for me. They had the same problem being transferred and no one answering the call. I just want my Meds. They P.A. forgot, I get it but they could help.
by Andrea Jimenez xxx.xxx.196.211
January 24, 2014
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.210.58
January 23, 2014
The doctor is good. New offices are nice. But the main problems with him persist: it is not easy to get an appointment, the staff is stressed and therefore sometimes not friendly and waiting times are excruciating. My main concern and the reason I won't recommend and I switched is that is impossible to get in contact with the doctor in emergencies. If you are lucky, you may receive a call back 3 days later but most probably you won't. This is not acceptable from a primary doctor.
by Palmdale patient xxx.xxx.108.39
August 08, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.116.154
June 13, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.135.74
August 09, 2012
Was this family doctor friendly?
Not Really
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Would you recommend this family doctor to others?
If I Had To
Were you able to relax during your appointment?
Yes
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
October 03, 2011
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was this family doctor friendly?
Not Really
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
July 20, 2011
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Map and Directions
520 W PALMDALE BLVD STE O, PALMDALE, CA 93551