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Susan D Bursch, DO

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Susan D Bursch, DO
(6 Reviews)
> Get Phone Number & Directions
911 LIGONIER ST STE 101 LATROBE, PA 15650
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
I remember in my past having to go to the doctors when I was ill. I use to hate it cause the doctors seemed like they wanted to push meds on your constantly if you were having a problem. Than one day I met Dr. Susan Bursch at the Chestnut Ridge in Derry. I was seen for an upper respiratory infection. She was very kind and understanding. I than started to go to her Latrobe office. I found her to be knowledgeable and very understanding plus caring about her patients. All I can say there isn't too many doctors like her out there today.. Most doctors sugar coat things however doctor Bursch helps trigger the cause to fix the problem..I can honestly say I am very satisfied with her and the staff.
by Theresa Shawley xxx.xxx.50.120
February 28, 2015
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
Yes
How would you rate your experience with this provider?
OK
by Anonymous xxx.xxx.248.162
October 30, 2014
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider offer flexible appointment times?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
by Anonymous
March 01, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever postpone your appointment?
Sometimes, a little too often
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
July 28, 2011
I was very satisfied with my visit. They were helpful and I left feeling encouraged. They made the extra effort to make sure every question and concern I had was addressed. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Bonnie Conrad
June 02, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 08, 2011
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Map and Directions
911 LIGONIER ST STE 101, LATROBE, PA 15650