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Jerry L Lovelace, MD

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Jerry L Lovelace, MD
(10 Reviews)
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1488 MADISON AVE MEMPHIS, TN 38104
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
1.5 star average for Staff
Recommended
2.5 star average for Recommended
Did this doctor answer all of your questions?
No, I left confused and frustrated
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Were the waiting room chairs comfortable at this doctor's office?
Not at all; cheap and plastic
Was this doctor's staff friendly?
No, they were rude
Was it easy to make an appointment with this provider?
Not really
by j.j. taylor xxx.xxx.165.146
May 22, 2014
I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. It was very clear that they didn't take pride in their office's appearance. In fact, the office was disgusting. Everyone should be aware of the fact that this business is not in a very safe neighborhood. It was not what I was expecting and I was pretty scared to get out of my car. Let me just say, I was pretty shocked that this business was in such a bad neighborhood. It's not what I was expecting when I made the appointment and I did not feel safe. It was pretty hard to find the building, but I eventually found it. I was never able to relax during my appointment. I was on edge the whole time. Not to Mention that He has HORRIBLE BUSINESS PRACTICES!!! He will schedule patients every 15 min and make them all wait for Hours on end... I have personally waited until 11pm to be seen before after arriving at 3 pm for my 3:15pm appointment. Also If you choose to stay with him... do not ever need him in between appointments for a refill or anything else for that matter because he could care less... STAY CLEAR OF THIS &*(^&*%^&%$ Doctor... I think Doctor may be stretching it a bit though.. Hope it helps!!
by Anonymous xxx.xxx.65.158
April 15, 2013
I did not actually see this doctor, but spend over 30 minutes trying to get an appointment I never received. After the receptionist picked up the phone, I was transferred to "Steve" who hastily said, "I'm too busy to talk to you right now" and hung up on me before I could even give him my contact info. I called back to see why he hung up on me, and then he said, "you know what, we're not taking any new clients right now". I have my own legal practice, and if my clients, or potential clients, were ever treated so horribly, I wouldn't have a practice. How are these people in business?? Oh yeah, I forgot. This doctor is also a suboxone clinic, and I guess junkies would put up with this kind of treatment, but not me.
by Anonymous xxx.xxx.196.100
March 29, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by MUSTANG98GT xxx.xxx.124.48
November 18, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Kecha xxx.xxx.211.109
October 25, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.98.8
April 19, 2012
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Ncharge
January 17, 2012
I have a family member who goes here and it's a JOKE! Even though your appt is set for a certain time, you ALWAYS have to wait at least *2-3 HOURS* to actually be seen by the dr for about 15 minutes. If you need to reach him after hours, GOOD LUCK! He treats his patients like this because he's one of the few suboxone dr's in the area that don't way overcharge. In addition, the fact that he prescribes muscle relaxers to suboxone patients is highly questionable. If I had my way my family member would NOT even go to this quack anymore.
by NOT HAPPY
July 17, 2011
My appointments don't usually get canceled here, but it's not unheard of either. I never know, it's usually a 50-50 chance. They weren't horribly inexperienced, but I was hoping for someone with more experience. I wasn't sure they'd be able to help me. They were extremely late to all my appointments. I always had to wait over an hour for them to show up.
by joey
June 24, 2011
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by shanella
March 31, 2011
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Map and Directions
1488 MADISON AVE, MEMPHIS, TN 38104