Robert L Nichols, MD

Robert L Nichols, MD
1300 COUNTRY CLUB RD STE D SANTA TERESA, NM 88008
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Seriously, his staff SUCKS!!! They don't know how to communicate! Unprofessional! And RUDE! Sorry but I'm better off going to another doctor! After 8 years we hate to leave, but I guess they have patients that will tolerate their attitude and their ten minute rule when I have to wait a whole hour but I only get ten minutes! Really?!
by Moreno Family xxx.xxx.170.154
November 28, 2015
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.164.90
January 21, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office too cold?
No, it was fine
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.199.231
October 02, 2013
total A hole. makes jokes about your condition/reason for seeing him. belittles you. good listener but does NOTHING to fix the problem. scared to pull out the prescription pad...it's that why we all go to see doctors?! for prescriptions? literally cried after visit and hopefully after reading this you will spare yourself too
by Anonymous xxx.xxx.11.160
June 11, 2013
Was this provider's staff friendly?
Yes
Would you refer this provider to a family or friend?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.188.60
May 21, 2013
Look, this guy takes time to talk to you in the office, but he's not much of a doctor. I had a urinary issue and he prescribed an old antibiotic that had long fallen out of favor for this treatment. I had to question him about it and then he excused himself, only to come back and give me a prescription for a stronger antibiotic which was the current standard of treatment. His office staff is not helpful and they won't return phone calls. I was told that Dr. Nichols himself will never talk to a patient on the phone. I am sure there might be legal reasons behind that, but no one explains office policy to you on your first visit. The problem is, in El Paso, you don't have a lot of choices.
by Anonymous xxx.xxx.180.166
April 27, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.16.14
December 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.124.38
July 27, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.149.29
May 01, 2012
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful, I just love this place. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by sam
February 14, 2012
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