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Roy L Saenz, MD

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Roy L Saenz, MD
(18 Reviews)
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931 BUENA VISTA ST STE 205 DUARTE, CA 91010
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Would you recommend this general practitioner to others?
I Already Have
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider's office clean?
Yes everything was neat and sterile
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
February 09, 2012
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
February 01, 2012
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous
November 16, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
October 12, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was the waiting area spacious?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
October 06, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
August 29, 2011
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They were very polite and helpful and made sure that I had everything I needed. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by Jim
August 16, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
June 20, 2011
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Map and Directions
931 BUENA VISTA ST STE 205, DUARTE, CA 91010