Lisa C Stockford, DO

Lisa C Stockford, DO
5253 RIVERSIDE DR CHINO, CA 91710
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Would you recommend this doctor to others?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this provider return your phone calls?
Promptly
by Annon xxx.xxx.106.50
June 18, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.187.65
June 08, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.74.37
April 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.127.195
April 19, 2012
They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. The doctor was so friendly and nice, I really couldn't ask for more. I felt so welcome there. I am going to refer everyone I know here. I absolutely love this place. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately.
by stephanie
December 29, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
November 22, 2011
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this general practitioner use current and safe equipment?
Yes
by Anonymous
August 29, 2011
They were late a few times to my appointments. I wish they had made more of an effort to be on time. It was easy to get the appointment time that worked for my schedule. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. I was uncomfortable that they were reluctant to seek any sort of outside advice when they didn't have an answer for my question. In addition, I've had zero cooperation from this doctor's office when it came to an urgent request for medical information from another doctor I have now (I moved 2/3 across the country) to help determine what is the cause of current medical issues. I am now forced to have a legal representative demand that the information be provided after months of waiting, something my current doctor says is unacceptable medical practice.
by DLipsitz
May 26, 2011
They always made sure that I wasn't in any pain. Their staff is very friendly and professional. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.
by Lori
April 04, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
March 29, 2011
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