This office used to have great staff, but of the past two or so years, I they have been rude, curt, unapologetic, and do not follow through with my requests. It has been so aggravating to have to make multiple phone calls to get one thing done I.e. script called in to pharmacy, and still they are rude and indifferent.
If it continues, I will switch doctors, even though I do like Dr. Das.
I've been to Bruntst once and is my wife's doctor as well. He got me in and was excellent. Older but very professional and polite. He addressed the issue effectively and I would recommend him without hesitation.
Every specialist that Dr. Brunst has referred me to has been horrific - neglectful, rude, bad listeners, unprofessional staff. I have called and left numerous messages to try set an appointment with Dr. Brunst, and no one calls me back. I'm finding a new primary care physician. Not that he cares. Good luck with Dr. Brunst and his circle.