I had to wait forever after I arrived for my appointment and it was the first one of the day (supposedly). They MUST HAVE BEEN WAY overbooked because I waited over 45 minutes in the LOBBY. I finally told them to cancel my appointment and I left..... I'll go somewhere else where my time is respected. I've experienced lenghty wait times at this office before but I won't be going back for it to happen agian. Girl at the front was nice though...