Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office clean?
No, I didn't feel comfortable at all