Maureen M Russell, MD

Maureen M Russell, MD
MEDICAL ARTS BLDG 300 KITTANNING, PA 16201
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
I got an appointment quickly. I've never had to wait too long. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by J. Simpson xxx.xxx.31.5
December 21, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it easy to make an appointment with this provider?
Yes
Were the waiting room chairs comfortable at this provider's office?
Not really
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Gi xxx.xxx.187.234
January 25, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to make an appointment with this provider?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by brie xxx.xxx.252.244
October 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Karen Reith xxx.xxx.158.99
April 21, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
March 23, 2011
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