They barely acknowledged me and rushed me in and out of the office. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I've already told my friends and family about the fantastic experience I had there.