Christina Goldstein-Charbonneau, DO

Christina Goldstein-Charbonneau, DO
2500 CANYON RD BULLHEAD CITY, AZ 86442
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Told I could get an appt for a PAP. They changed it to a Telehealth visit and made me pay $190 up front, saying PAP would be included. Telehealth was simply a telephone call from a restricted number so I don't even know if it was the Dr. I was talking to. Got the bill and they charged an additional $45 for the non-visit, plus $55 for alcohol abuse and depression screenings, which I didn't agree to or need. I guess it was supposed to go to insurance so I they thought I wouldn't see those charges. They then changed my rescheduled PAP appointment to a follow up Telehealth visit and scheduled the PAP for a month out. They later called to reschedule the PAP again for another month out, making it 3 months from when the original appt was supposed to be. They said it was because the doctor wasn't going to be coming into the office at all in March. I asked if they had another office and was told "NO". Cancelled my appointments and asked for a refund of my $190. No response.
by Scammed xxx.xxx.88.125
March 02, 2022
Dr. Christina Goldstein-Charbonneau
I have been going several years, and am well pleased with the service.
The Dr. Is. Very attentive to your questions and anxieties and is sensitiv about this matters. She puts you at ease and listens.
I highly recommend the Dr.
by Sandra xxx.xxx.111.139
October 04, 2014
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff was friendly enough, but they didn't go out of their way to help me. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Tina xxx.xxx.104.17
July 09, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
September 18, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider listen to your input and concerns?
Yes
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
June 06, 2011
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