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William Phillips, M.D.

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William Phillips, M.D.
(8 Reviews)
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5575 W Las Positas Blvd #330 Pleasanton, CA 94588
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Value
4 star average for Value
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
January 04, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider remember you and your circumstances at every appointment?
Yes
Would you recommend this OBGYN to others?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider answer all of your questions?
Some were answered
by Anonymous
November 07, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider answer all of your questions?
Yes
by Anonymous
November 01, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this OBGYN promptly notify you about any test results?
Yes, they were fairly prompt
Did this provider have reasonable prices?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider remember you by name?
No, and they don't make an effort to even try
by Anonymous
August 01, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
July 25, 2011
I was very happy with Dr. Carlson until this last year. She canceled/rescheduled my appointment on three occasions. When I got the call about the second one I asked why, I was told she would be delivering a baby. Fair enough. The third time I was quite annoyed. I asked again and was told that she has been dealing with person issues and her hours were cut back. Really??? So, again, I made yet another appointment, mind you this has been going on since December. So I go for my scheduled appointment, relieved that I didn't get a call to reschedule again. I go to the office and the clerk/assistant, who ever she was told me I didn't have an appointment. I was pissed to say the least. I asked if it was scheduled for a later time that day or a later date? No, we don't have you listed at all, only the cancellations. I told her those were cancellations that the office made due to her "issues" and cutting back hours. I said I had been trying to get in since December. Now my appointment isn't until June!!!! I have some female issues going on that I really needed to see her about. Do you think that the clerk, who was quite rude and unapologetic, but made excuses, didn't have Dr. Carlson call me later in the day. NOPE!!!! Only offered me a appointment card after I had already written down. They obviously needed the reminder card. I came home to look at the calendar to see that yes, I did have an appointment for that day, I was just an hour early. Thanks Dr. Carlson, was to make your patients feel like I am just a number and you don't need my business.
by Sissy
May 03, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you feel safe in this provider's care?
Yes
Was this provider friendly?
Polite Enough
by Anonymous
April 18, 2011
From the very beginning I should have known that I was just a number to her as she only spent the minimum required time with me on regular office visits. However, after I got pregnant and needed to be seen more often, the experience just got worse. Not only did their office not give me test results until I called (3 days after they had already received them), Dr. Carlson actually lectured me for calling. Also, my husband pointed out that she never even would acknowledge him when he was in the room with me. This is just a very small example of my experience with her.

In my opinion, if you want to be a number (as she mentioned to me,she has over 2000 patients) then go to her. If you want a personal touch from the person that will be delivering your baby, do not go to her. Suffice to say, I am in the middle of my pregnancy and I have changed doctors.
by lilrslt
January 08, 2009
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Map and Directions
5575 W Las Positas Blvd #330, Pleasanton, CA 94588