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Timothy E Phelan, MD

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Gynecologists & Obstetricians (OBGYN)

Mercy Medical Group

Folsom, CA

Mercy Medical Group

Folsom, CA

Mercy Medical Group

Folsom, CA

Mercy Medical Group

El Dorado Hills, CA
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Timothy E Phelan, MD
(10 Reviews)
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1621 CREEKSIDE DR STE 102 FOLSOM, CA 95630
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Was the temperature in the office acceptable to you?
Perfect
Were you glad that you had the appointment with your provider?
Yes
Is this business handicap-accessible?
Yes
Were the restrooms well-stocked at this provider's office?
Yes
Did this OBGYN treat you with respect?
Definitely
by qnrlene xxx.xxx.161.13
June 10, 2014
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.167.84
March 20, 2012
They are completely committed to helping me as long as it takes to find the best solution. I was confident that they were using the latest treatment methods. They paid close attention to me and all of my questions were answered. They go out of their way to make everyone feel equally respected and cared for.
by Angelina
January 25, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did they follow up with you after your appointment?
Yes.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 11, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
January 02, 2012
Did this provider prominently display their diplomas or business license?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider answer all of your questions?
Yes
by Anonymous
December 22, 2011
Would you recommend this provider to others?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous
July 21, 2011
Dr. Phelan is not the OB/GYN that I hoped he would be. I have had to wait OVER AN HOUR for each of my appointments with him. By the time that I get into the examination room, I am feeling stressed and irritated that I have had to wait so long. It is ridiculous. I also find him to be lacking of "bedside" manner. He answers all questions as simply and to the point as possible, with very little explanation or added information. That is grat if you want "yes"/"no" answers, but I am having a baby and want to know that I have an OB/GYN that is emotionally in tune. He is not this kind of Dr. His staff is extemely friendly and he could use some of their interpersonal skills. So disappointed.
by Anonymous
May 13, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
April 20, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the waiting room chairs comfortable at this provider's office?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
March 15, 2011
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Map and Directions
1621 CREEKSIDE DR STE 102, FOLSOM, CA 95630