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Thomas T Lee, MD

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Thomas T Lee, MD
(24 Reviews)
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5450 JEFFERSON AVE STE 1 CHINO, CA 91710
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Consumer Feedback

(24 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Dr. Thomas Lee was moderately helpful, but me speaking only English made my visits short, and left me with a lot of unanswered questions because of a communication barrier. The wait was long, even for 8 am appointments, and the people working up front billed my insurance incorrectly which lead to much confusion on my end and on the end of my insurance as well. When calling in regards to this unknown mistake the representative for this office would not give me information about the incurred bill and failed to mention or apologize for the mistake on their end to begin with. Much more can be said about my horrendous experience with this office, but these among other reasons is why I will be seeing a new OBGYN and strongly recommend others do the same. In a pinch Dr. Lee alleviated pain from my issues, but 6 months down the road no pain, just this headache and unfortunately easily avoidable experience. You will HAVE to be in contact with your insurance to assure accuracy throughout visits.
by 0Stars=real rating xxx.xxx.35.249
August 14, 2015
Dr. Lee was wonderful. The staff is very nice and professional, too. I like that I was able to get blood work done there in the office in Chino. The only problem is you need to expect a wait and the waiting room is small...don't bring extra people if you don't have to! :)
by Karbear xxx.xxx.80.137
July 28, 2015
I have gone to Thomas T. Lee for about 15 years as a woman over 45 years old. He is very kind and thoughtful. I have seen him for a ruptured ovarian cyst, 2 D&C's, etc. He showed kindness to me before surgery to make sure I was ok with the surgery and not afraid. The running of his office is another problem. There are too many patients at the same time. Some of the patients bring 1-3 other people with them. The receptionist should not handle any phones: she is too busy with patients. I have had 2 great RNP there: Monica and Sherry Hinshaw.
by Mrs. Ontario xxx.xxx.162.56
March 23, 2015
Would you recommend this OBGYN to others?
Yes
by Anonymous xxx.xxx.176.173
February 04, 2014
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Does this OBGYN use current and safe equipment?
No; the equipment needs to be updated
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
by Anonymous xxx.xxx.84.76
July 25, 2013
Does this provider treat every client equally?
Sometimes, but not all the time
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider offer flexible appointment times?
Yes
Did this provider promise services he/she couldn't provide?
A few, but not too many
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.64.26
March 26, 2013
Was this provider's staff friendly?
Friendly Enough
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous xxx.xxx.145.116
March 25, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's office clean?
Yes everything was neat and sterile
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.171.214
January 30, 2013
Was this provider's office too loud?
No, it wasn't too loud
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider give unbiased advice?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.22.131
December 04, 2012
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider listen to your input and concerns?
Yes
Was it easy to make an appointment with this provider?
Yes
by lorraine xxx.xxx.142.247
November 19, 2012
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Map and Directions
5450 JEFFERSON AVE STE 1, CHINO, CA 91710