Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was the waiting area spacious?
No, but I can always find a seat
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone