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John M Arcia, MD

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John M Arcia, MD
(8 Reviews)
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255 E ORANGE GROVE AVE STE D BURBANK, CA 91502
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Hard to get a hold of the doctors if you have a questions. Receptionist have no clue every time I called.
by Greta xxx.xxx.31.20
January 21, 2015
Does this provider use current and safe equipment?
Fairly current
Was this provider friendly?
Yes
Would you recommend this provider to others?
Yes
Does the provider's staff try to be helpful?
Somewhat
Does this provider take that extra step to make you feel special?
Yes
by Anonymous xxx.xxx.246.206
March 08, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.33.240
January 22, 2013
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.250.4
January 13, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.245.227
July 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.68.195
March 19, 2012
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. When comparing them to others I have visited for the same condition, he was among the best I have seen.
Unfortunately when I call with a question or concern, the staff repeatedly said they would call me with an answer "shortly" "this afternoon" or "tomorrow morning" but never called me back. When I would call to follow up (waiting until the day after the promised call) they made me feel like I was being overly demanding.
I'm undecided if I would refer any of my friends or family here.
There definitely appears to be a trend of overbooking clients here. The wait was inordinately long. No one even acknowledged that there was an issue, as if the wait was normal.
by Bethesda
December 18, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Would you refer this provider to a family or friend?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
November 18, 2011
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Map and Directions
255 E ORANGE GROVE AVE STE D, BURBANK, CA 91502