They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. Their office was a little too loud. It wasn't unbearably loud but it was starting to hurt my ears. They were a little too argumentative and angry. They didn't seem like they wanted to listen to almost everything I had to say. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else.
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They always take that extra step to make me feel special. I always enjoy my appointments here. I was happy that I got in for a follow-up appointment because it helped a lot. However, had I not made the appointment, there never would have been one. It would've been nice if they would have recommended one.