Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was this provider's office clean?
It could have used some cleaning
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable