Directory > Providers > Doctor > Neurologist > CA > Encino > Moosa Heikali, MD > Reviews

Moosa Heikali, MD

Nearby

Neurologists

Luke Macyszyn M.D. Encino

Encino, CA

Wei Mi, MD

Northridge, CA

Dignity Health Medical Group - Northridge

Northridge, CA

Wei Mi, MD

Mission Hills, CA
Get Featured on Wellness.com > Learn More
Moosa Heikali, MD
(20 Reviews)
> Get Phone Number & Directions
18065 VENTURA BLVD ENCINO, CA 91316
Add a Review

Consumer Feedback

(20 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by A. Modaresi xxx.xxx.163.1
March 13, 2012
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was the waiting area spacious?
Yes
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous
December 05, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 12, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did they follow up with you after your appointment?
No, but they said they were going to!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
August 15, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by Anonymous
July 20, 2011
I don't have anything against the Doctor, but the staff is very unprofessional and rude. they make you feel like you owe them something. told them to remind the doctor about getting my results from another doctor, and they told me that i have to remind the doctor myself. (i did once, but he forgot) should not the staff do that?
by sam
July 17, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
May 19, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. When comparing them to others I have visited for the same condition, they are among the best I have seen. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. My insurance covered the visit, so I wasn't looking for coupons or discounts. He really knows what he is doing, that's the most important thing.
by Lyn
April 15, 2011
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Was this provider's office easy to locate?
Fairly Easy
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Anonymous
March 12, 2011
hello, i recently attempted to visit doctor Moosa Heikali in Encino. They called me which was nice to make an appointment off a referral. I called THAT day to confirm the time and it was confirmed again. I arrived that day 15 min early with the understanding I would have to wait. However, The lobby was already full. The patient sign in sheet was available and I signed in as usual and couldn't help notice that the person in front of me was scheduled for a half an hour LATER than me. I sat and sat. Then the person with an appointment AFTER mine was seen before me? I was already waiting almost 45 min. I asked the girl up front and she said the doctor made a mistake? isn't she the one who sets up his schedule? and she offered no apology. I continued to wait till it came to ober an hour. Keep in mind there are 10 chairs and almost 20 people in the lobby waiting. I finally told her I was going to leave after an hour of waiting and she never apologized and barely spoke and watched me walk out the door.

He might be an amazing doctor but I couldn't tell you. What I can tell you is that I am not going to pay my co-pay to get treated like a "patient file" - especially on my first visit there. No welcome smile or hello when I walked in and the office seemed to run poorly. I hope it gets better before more patients leave.
by munsonme
September 07, 2010
Add a Review
Map and Directions
18065 VENTURA BLVD, ENCINO, CA 91316