Moosa Heikali, MD

Moosa Heikali, MD
18065 VENTURA BLVD ENCINO, CA 91316
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Consumer Feedback

(20 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Unprofessional.
by Nima Youna xxx.xxx.21.43
June 21, 2018
Would you recommend this doctor to others?
I Already Have
by Anonymous xxx.xxx.153.77
May 29, 2014
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.206.226
February 20, 2014
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider have helpful information available online?
No, just a basic listings page
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
by Anonymous xxx.xxx.26.32
September 05, 2013
They keep the restrooms well-stocked here. You can tell they want their clients to be as comfortable as possible. Their office was nice. I was worried it would be overly loud but it was fine. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time not like those other offices where it takes months just to be seen for one follow up visit . They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Plus the doctor is a very kind man he always brings snacks for his patients as we wait and he is one of the few doctors who actually examines you thoroughly not just a quick look and goodbye.
by Workers Comp Patient xxx.xxx.121.220
August 28, 2013
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.213.38
August 16, 2013
Horrible Doc!!!!!!!

Botox injection went wrong. This MD is highly unexperienced with needles and shouldnt practice any injections especially on people's faces. He injected me with botox and results are assymetric eyebrows with drooping uneven eyelids. Ive been doing botox for 10 yrs and obviously he doenst have no skills on botx technique and I have to suffer for 6 month with an ugly face.
by victoria xxx.xxx.175.216
August 04, 2013
Was this provider's staff friendly?
No, they were rude
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Was this neurologist friendly?
Absolutely Not!
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.68.113
January 26, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.191.235
August 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.116.135
April 15, 2012
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