Does this provider treat their staff well?
Yes, they treat their staff with respect
Was the waiting area spacious?
No, it was rather cramped
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation