Thomas J Spillane, MD

Thomas J Spillane, MD
1941 JOHNSON AVE STE 201 SAN LUIS OBISPO, CA 93401
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous xxx.xxx.107.163
January 08, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider late to your appointments?
No, they were on time
by Kitty xxx.xxx.120.95
February 27, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider use current and safe equipment?
Fairly current
by Dm xxx.xxx.126.236
February 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.5.230
August 17, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
November 27, 2011
Did you experience unnecessary pain during your visit?
No
Does this provider give unbiased advice?
Yes
Was it easy to make an appointment with this provider?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
August 30, 2011
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They always make sure to return my phone call as soon as possible. They've never left me waiting. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Beth Fagundes
August 15, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Without a doubt!
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
June 22, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
May 16, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
April 26, 2011
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