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Andrew T Cheng, MD

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Andrew T Cheng, MD
(9 Reviews)
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110 LAFAYETTE ST RM 501 NEW YORK, NY 10013
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
I've been going to ear doctors for 40 years after a case of swimmers ear as a teen played havoc with my eardrums.

Most of the ear doctors I went to, pushed a $750 hearing test, poked around in my ears and then wrote some nonsense in their notes. They did NOTHING TO CLEAR MY EARS! For this service, I paid upwards of $350. and walked out feeling just as bad as I had come in with and with the same congested ears I came in with.

Dr. Chen checked out the MRI I came in with, immediately began dislodging some chunks of wax in my ears, cleared the congestion with some procedures I never experienced before, and gave me a regimen of medication at home to clear out my sinuses (which most likely are also affecting my vision).

After leaving Dr. Chen's office, I have to admit, I felt better than I did in years. The congestion was gone in my head. I could hear better (because I had to lower the volume levels on my phone and tv at home) and some of my sense of balance returned. For me, a doctor who actually knows what to do when you come in is extremely rare. I'd give him more stars if I could.
by john petrocelli xxx.xxx.79.22
January 25, 2018
Although it was incredibly easy to make an appointment with no waiting time, I quickly realized why. Dr. Cheng was incredibly inattentive and just wanted to leave the examination room as soon as possible without even hearing what my problem is. He prescribed with an ineffective drug for $200 and would not even care that it did not work. He spend on average of about 20 secs on me during my two appointments and went back to play with his computer as soon as possible without even say "Good Bye."
by Lin V. xxx.xxx.139.235
July 21, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office clean?
Yes everything was neat and sterile
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by ERG xxx.xxx.172.83
September 24, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
by Anonymous xxx.xxx.192.231
May 28, 2013
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.212.186
August 22, 2012
I will definitely refer my friends and family here. They were great and I think more people should know about them. I was very satisfied with my visit. They were helpful and I left feeling encouraged. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.
by CC2145
September 20, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous
August 12, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it easy to make an appointment with this provider?
Yes
Did this provider answer all of your questions?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
July 12, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
May 16, 2011
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Map and Directions
110 LAFAYETTE ST RM 501, NEW YORK, NY 10013