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Mark S Robertson, DO

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Mark S Robertson, DO
(29 Reviews)
> Get Phone Number & Directions
950 29TH AVE SW ALBANY, OR 97321
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Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
I have visited Dr. Mark Robertson's office twice, once to see Dr. Marc Stevens and once to see Dr. Mark Robertson. Both doctors were very friendly and professional and I would recommend them without reservation. I was diagnosed with a vestibular schwannoma in December 2016 and Dr. Robertson made recommendations regarding second opinions and my ultimate treatment.
by pkwest xxx.xxx.61.83
June 30, 2017
Very good, thorough, took time to listen, no issues
by jane xxx.xxx.191.177
January 08, 2015
MY TREATMENT AT DR ROBERTSON WENT WELL WHILE HE WAS MAKING MONEY OFF MY INSURANCE .AS SOON AS I WAS LEFT WITH NO INSURANCE IWAS TREATED LIKE A VERY UNIMPORTANT PATIENT.MOST TIMES HE WOULDNT SEE ME HE WOULD HAVE ANOTHER DOCTOR SEE ME. GUESS HE WAS TO BUSY . DONT EXPECT KINDNESS FROM THIS OFFICE.THEY ARE NOT CAPABLE.
by BOB TELLEFSON xxx.xxx.115.137
December 18, 2014
Was this ENT Otolaryngologist friendly?
Yes
Does this provider offer flexible appointment times?
Yes
Were you able to relax during your appointment?
Yes
Was this provider late to your appointments?
No, they were on time
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
by Anonymous xxx.xxx.197.15
October 15, 2013
Did they follow up with you after your appointment?
Yes.
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
by Anonymous xxx.xxx.96.27
April 22, 2013
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous xxx.xxx.100.174
April 04, 2013
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider offer flexible appointment times?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was the waiting area spacious?
No, but I can always find a seat
by Stephanie xxx.xxx.211.7
February 22, 2013
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Not at all, they made me feel stupid for even saying anything at all
Was this provider's office clean?
It was satisfactory
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous xxx.xxx.179.71
February 19, 2013
Felt like a cow at a stockyard - herd them in herd them out -

Although the doctor did seem knowledgeable, he didn't seem to care if I was diagnosed or not.

Dr. attempted to insert scope without ascertaining if my throat had been numbed first - it hadn't!

They were not able to diagnose my condition quickly. In fact it is still undiagnosed and am searching for answers.

I had to wait a while after I arrived for my appointment. The staff didn't keep me updated about how much longer it would be.

Doctor yelled at staff over billing concerns.
by anon xxx.xxx.15.117
February 11, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.103.249
January 06, 2013
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Map and Directions
950 29TH AVE SW, ALBANY, OR 97321