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Alejandro Z Montes, MD

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Alejandro Z Montes, MD
(17 Reviews)
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11822 FLORAL DR WHITTIER, CA 90601
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Are you going to visit this provider again?
Without a doubt!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.11.185
September 19, 2013
I was completely shocked at the amount of foul language they used. It was very inconsiderate and impolite. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return.Worst pediatrition ever !! And not to mention the staff!! First off the first day I met him he was so rushed to get in and out of my new borns first doctor appointment when I asked him about my baby's umbilical cord which I was concerned about he touche it without wearing any gloves or even at least sanitizing his hands !(my heart dropped when he did that knowing there might be so many germs on his hands.. I was too emberassed to say anything which i regret...)thats when I knew I had to change my sons pediatrician .I was so busy with school that I didn't make time to change his pedi. When I went in for his shots the second month I was 20 min late (because of school I am in a quarter system where you can not miss any class) I even got out early to take my son to get his shots. When I arrived I told the receptionist my story and she said "well I'm going to have to reschedule you " she didn't even bother asking the doctor if he could get my baby in at a later time and when I kept insisting that if I could just speak to the docto she just went to the side spoke to another receptionist and sent her to tell me the same thing she had told me. I was so upset ! So I just stormed out of the office .( knowing how important shots are I would think it is critical to get babies in to be seen by the doctor) His receptionist are the worst !! Their rude and obnoxious ! There is one with really heavy make up that is always chewing gum while talking to you and seems like she never knows whats going on. NEVER go to his office !!!



And to all those supposedly GOOD reviews about this office it's all bullshit sorry for my foul language .. It is probably his own receptionist writing it since they seem to never be doing anything
in there office but gossip and talk ! So again I advise to everyone and all NEW MOTHERS TO NEVER STEP FOOT IN HIS OFFICE!!!
by Anonymous xxx.xxx.90.23
May 11, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were you able to relax during your appointment?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.4.108
January 25, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
Was this provider's office too cold?
No, it was fine
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.238.205
December 04, 2012
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.10.62
November 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.223.130
July 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.5.98
April 17, 2012
DR. MONTES IS...

rude and confrontational. When I first made a visit to his office my oldest was a newborn. It was her appointment. At the time I was a new, young mother and a little defensive of that fact. So when he sighed as he begun to answer questions, I'm sure he's heard many times from new mothers, I let it go. The next visit two months later I was treated the same by Dr. Montes. My concerns were not addressed and I truely felt dismissed.Recently, six years have passed and I find myself in front of Dr. Montes again. He was recommended by my ob for my new daughter. This time I thought we could have a discussion about starting baby food at her 4 month check up. He asked if I had started feeding solids, when I started to give my answer he interupted me. We had started food. He asked why and again I begain to give my answer. Again I was interupted. My questions were not answered, I was not heard. We will not be giving this "doctor" any more chances. Personally I would not recommend him to anyone I knew. And have already advised two women I know to choose a different doctor for their new babies.
by Tiffany xxx.xxx.96.206
April 05, 2012
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. My child absolutely loves Alejandro Z Montes, MD. They are so kid-friendly and act like my child's best friend. This doctor has great bedside manner.
by christina rosas
February 13, 2012
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Would you recommend this pediatrician to others?
I Already Have
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
January 08, 2012
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Map and Directions
11822 FLORAL DR, WHITTIER, CA 90601