They have cheap plastic dirty chairs in the waiting room. It does not in any way look a pediatric office. I can tell it is maybe not a top priority to maintain a professional appearance here. The staff is not very helpful they definitely lack customer service. They are helpful to the minimum. For being a Pediatric office the phlebotomy staff is AWFUL! I have 3 kids and that needed a blood draw after SEVERALl attempts they were unsuccessful on all 3!! extremely frustrating! The Dr was nice but not great. She was nicer then the staff.