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May Y Lau, MD

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May Y Lau, MD
(7 Reviews)
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320 S GARFIELD AVE STE 288 ALHAMBRA, CA 91801
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you feel safe in this provider's care?
Yes
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.3.66
July 03, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this pediatrician friendly?
Yes
Did you feel safe in this provider's care?
Yes
Are you going to visit this provider again?
Sure
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.127.146
December 14, 2012
The Office Dr. May Lau doesn't take walk in, even when your child is sick. The front desk rep, doesn't ask you to make an appointment but just to turn you away. When you ask for dr to respond back to you; they normally call you back at the end of the day and sometime NO calll. Dr. Lau, is not a responsible doctor, when I told her my concern about my baby over the phone she just said, "Bring him back when his condition get worse" also, she said," from what you telling me it is best that you monitor him at home, instead of waiting 3-4 hours in the dr office." .... Does that sound WRONG!!!! A doctor is telling you NOT to bring in your child when your child is sick. She can at lease say... bring your baby in tomorrow so I can check on your baby or let’s make an appointment so I can fully diagnose your baby with his medical chart in front of me. All she did was to diagnose my baby over the phone, just by simply ask few question without my baby medical chart.
by mommyme xxx.xxx.54.194
April 13, 2012
Did this pediatrician have toys, magazines or TV's in the waiting room?
No, this didn't even look like a pediatrician's office
Did this provider use excessive foul language?
No
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
by Anonymous
January 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was the waiting area spacious?
No, but I can always find a seat
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
August 15, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did they follow up with you after your appointment?
Yes.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
August 03, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you going to visit this provider again?
Without a doubt!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
April 16, 2011
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Map and Directions
320 S GARFIELD AVE STE 288, ALHAMBRA, CA 91801