Their staff was friendly enough, but they didn't go out of their way to help me. I would absolutely recommend them to my friends looking for a good pediatrician. They were fantastic with my kids. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. The magazines in their waiting room were so boring. It made my time in the waiting room drag. They weren't careful at all, and I was in a lot of pain after my appointment.