Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all