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Laura Virtue-Delayo, DPM

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Laura Virtue-Delayo, DPM
Physicians Health Alliance
(11 Reviews)
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1032 N Washington Ave Scranton, PA 18509
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Phenomenal provider that cares ! I had a wonderful experience and this was my first time visiting a podiatrist and I was not sure what to expect. Dr. Delayo came highly recommended. Prompt appointment.
by Kim xxx.xxx.30.194
March 29, 2019
Did this provider seem up-to-date with the current advancements in their field?
Definitely
Did the environment feel well thought out with a holistic approach in mind?
Everything was well thought out for comfort and general well being. They took a wonderful holistic approach.
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Did you feel like this provider's office was sufficiently staffed?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
by Rak xxx.xxx.28.1
July 08, 2014
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Were you glad that you had the appointment with your provider?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Definitely
Was this provider's office clean?
Totally yes
by John Lesh xxx.xxx.124.40
May 13, 2014
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Would you recommend this podiatrist to others?
Yes
by Anonymous xxx.xxx.20.36
February 10, 2014
Does this provider treat their staff well?
Yes, they treat their staff with respect
Would you recommend this podiatrist to others?
I Already Have
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.144.212
July 24, 2013
Were you able to relax during your appointment?
No, I was on edge
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.242.40
April 03, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.210.247
November 19, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.0.103
October 10, 2012
Dr. Delayo is a wonderful podiatrist; she's very pleasant, very friendly, yet very professional; she explains everything clearly, is very intelligent, and quick as a whip - part of her personality but not so that you're not properly cared for - she's definitely concerned about your issues, treating them and getting you well. On my initial visit, she confirmed what I already knew, I’d have to have surgery, but I had a planned trip quickly coming up, and I figured that the surgery would then have to be delayed for quite some time, because of her full schedule, but Dr. Delayo arranged to ‘squeeze’ me in for surgery in less than 2 weeks, thereby having it done in plenty of time before my trip, which she did not have to go out of her way to do! (these days you're lucky if you can get a routine office visit in less than a month, let alone with a medical specialist!) I will stick with Dr. Delayo for all of my podiatry-related issues! In the past I was treated by a few other podiatrists in the area, and was never pleased with the treatment I got or of the doctor doing it; I had an ongoing problem that I put off for too long, because I didn’t want to go back to those doctors; this time I did an online search and found Dr. Delayo (I prefer a word-of-mouth referral, but none of my friends or co-workers were treated by a podiatrist, so choosing her from an online search was a big deal for me –I went with low expectations and was truly, pleasantly surprised! (Hence, my doing this review, for others who are searching for an excellent podiatrist, and Dr. Delayo is by far the best in the area! The only thing I have to say not necessarily negative, than informative, is getting to her Scranton office - finding the bldg. is fairly easy if you 're familiar with the area, across the street from Moses Taylor Hospital, but make sure you go into the correct entrance door (in the back of the bldg.) because it's like a maze inside the bldg., especially if you go in the wrong entrance (that coincides to the office you’re going to – I mistakenly entered in the front, then had to take the elevator to the next floor, but then go down (or up?) the steps & back on the elevator... I was completely baffled!! (I'm sure once you're familiar to the lay-out it's not confusing, but your first time in the bldg can be! Ok, it's the medical bldg. across the street ('catty-corner' from Moses Taylor Hosp.) 748 Quincy Ave., at the corner of Gibson & Quincy; at the stop sign at that corner,(with the bldg. on your right (hosp on the left) make a right onto Gibson (going along side of the bldg.,) and make a right into the parking lot entrance (it’s at the rear of the bldg. - there are signs for patient parking, which seems to be plenty - I never had a problem finding a spot there – and it’s very convenient because trying to find parking around the hospital is a bear!) After you park, go to the 'main' rear door - closest to Gibson St. (there's an awning over the entrance, which is ground level – no steps or ramp to take (so you don’t confuse it with other nearby entrance doors) and large glass doors with an auto-open push-button feature). As soon as you enter the bldg. from that entrance door, Dr. Delayo's office is right there on the left side, Suite 1A (she shares it with other physicians but her name is on the door). She also has an office in Clarks Summit that's very easy to get to, 407 N. State St., - go north on State St. / Rte 6 through ‘down-town’ Clarks Summit; at the traffic light/intersection at the end of town (Winola Rd. on the left & also a gas station) stay/continue on State St./Rte. 6 going north; from there the office is less than half-a-mile on the left hand side – ‘Physician's Health Alliance’ medical bldg. (looks like a house - has grey siding) also shared with other physicians, Dr. Delayo’s name is listed on the door) it also has adequate, free parking, and all of the offices are ground level. http://www.phaweb.org/PHA%20Podiatry.html
by Angela xxx.xxx.123.115
August 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.123.5
April 09, 2012
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Map and Directions
1032 N Washington Ave , Scranton, PA 18509