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Kathryn Lightcap, DPM

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LEWES, DE

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Kathryn Lightcap, DPM
(9 Reviews)
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353 Savannah Rd Suite 2 Lewes, DE 19958
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Very thorough, takes plenty of time with patients explaining everything; recommends a variety of options starting with the basics and not just carpet bombing to get you in and out. Knowledgeable, friendly, answers every question. Cares about the patient.
by Dino DelGallo xxx.xxx.110.39
July 22, 2019
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.74.118
August 14, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.93.182
June 07, 2013
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were you able to relax during your appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.171.153
January 29, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's staff friendly?
Friendly Enough
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.1.153
December 28, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.252.49
November 23, 2012
My husband had redness in two of his middle toes and the redness started to spread up his foor toward his ankle. We are away from home so he cannot go to his usual podiatrist.

Dr. Lightcap's administrative assistant was the only one of the many that I called that did not just dismiss my need for an appointment because the schedule was full. She said she would talk to Dr. Lightcap to see if she could fit my husband in.

This is the kind of service one expects from a caring doctor's office. I can see why their rating is 5 stars.
by Meg xxx.xxx.150.241
May 22, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
January 31, 2012
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Sheran panarello
April 04, 2011
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Map and Directions
353 Savannah Rd Suite 2, Lewes, DE 19958