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Charles Boyd, DPM

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Charles Boyd, DPM
(60 Reviews)
> Get Phone Number & Directions
10700 Charter Drive Suite 300 Columbia, MD 21044
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Consumer Feedback

(60 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was the waiting area spacious?
No, multiple people had to stand
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous xxx.xxx.129.158
August 30, 2013
Was this provider's office too loud?
No, it wasn't too loud
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this podiatrist friendly?
Yes
by Anonymous xxx.xxx.180.237
August 09, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.236.67
June 10, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.236.59
January 07, 2013
Was the waiting area spacious?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.53.23
December 13, 2012
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Was this provider's office too cold?
No, it was fine
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.89.47
November 14, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Rob xxx.xxx.126.95
November 12, 2012
Was the waiting area spacious?
No, it was rather cramped
Was this provider's office easy to locate?
Fairly Easy
Did this provider prominently display their diplomas or business license?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.111.148
October 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.132.174
September 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.236.130
August 27, 2012
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Map and Directions
10700 Charter Drive Suite 300, Columbia, MD 21044