Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you by name?
No, I always have to remind them
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the staff members able to answer your questions?
Yes, they were able to answer my questions