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Chanda Day-Houts, DPM

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Chanda Day-Houts, DPM
(5 Reviews)
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875 FRIENDSHIP RD STE J TALLASSEE, AL 36078
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
I was very displeased with this provider. She did not seem to care about me as a person, just seemed to want to treat me as quickly and easily as possible. I saw her for 2 office visits over the span of 8 weeks and she thought I had plantar fasciitis. When what she prescribed as treatment during those 8 weeks did not work, she sent me for a test to see if I had a different condition, When that came back negative, I called her office to ask them when I could come back to see her and the receptionist told me that since it was not what she thought I had that I did not need to come back! I was shocked. I have never had a physician tell me not to come back before. It was as if since what I had was not something she could easily fix, she didn't want to waste time on me. I was very disappointed and would never recommend her to anyone. A doctor that does not want to research a patient's problem and try to find answers for the difficult, not easily worked through, problems or who doesn't try to 'think outside the box' should not be in practice, in my opinion.
by Susan xxx.xxx.41.130
August 21, 2014
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you experience unnecessary pain during your visit?
No
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.17.26
December 19, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider welcome questions?
Yes, they don't mind answering my questions
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.113.114
February 26, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
November 21, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
September 07, 2011
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Map and Directions
875 FRIENDSHIP RD STE J, TALLASSEE, AL 36078