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Robert C Hancock, DPM

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Podiatrists

ADVANCED FOOT CARE CTR

KNOXVILLE, TN

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Robert C Hancock, DPM
(8 Reviews)
> Get Phone Number & Directions
978 E EMERALD AVE STE 706 KNOXVILLE, TN 37917
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider's office easy to locate?
Fairly Easy
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.3.95
December 26, 2013
Did you feel safe in this provider's care?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider use excessive foul language?
No
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.6.101
July 30, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.210.45
April 16, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office too cold?
No, it was fine
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.151.126
November 19, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the waiting room chairs comfortable at this podiatrist's office?
Extremely comfortable; I could have fallen asleep
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.95.40
November 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Valissa Elliott xxx.xxx.105.176
March 29, 2012
Does this provider offer flexible appointment times?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
October 10, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's staff friendly?
Yes
by Anonymous
March 02, 2011
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Map and Directions
978 E EMERALD AVE STE 706, KNOXVILLE, TN 37917