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Ivan Cooper, D.P.M., P.C.

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Podiatrists

ADVANCED FOOT CARE CTR

KNOXVILLE, TN

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Ivan Cooper, D.P.M., P.C.
(53 Reviews)
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1932 Alcoa Hwy Suite C-480 Knoxville, TN 37920
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Consumer Feedback

(53 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
January 01, 2012
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
December 27, 2011
Did you feel safe in this provider's care?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider use excessive foul language?
No
Does this provider offer flexible appointment times?
Yes
by Anonymous
December 05, 2011
Did this provider rush your appointment?
No
Did this provider answer all of your questions?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were you able to relax during your appointment?
Yes
by Anonymous
November 07, 2011
Does this provider offer flexible appointment times?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider answer all of your questions?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
October 12, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
October 10, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by pj
September 29, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
September 28, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
September 16, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They always take that extra step to make me feel special. I always enjoy my appointments here. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by Johnie L Pointer
September 12, 2011
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Map and Directions
1932 Alcoa Hwy Suite C-480, Knoxville, TN 37920