Robert S Mullin, DPM

Robert S Mullin, DPM
11800 SINGLETREE LN STE 202 EDEN PRAIRIE, MN 55344
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Consumer Feedback

(19 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2.5 star average for Value
Not very helpful
by Anonymous xxx.xxx.155.136
November 02, 2015
Thief. Falsely stated that his $1200 our of pocket laser toe nail fungus treatment would cure my toe nail fungus. #1 - he never took a toe nail clipping to verify I had toe nail fungus (which I didn't)!! #2 - he took photos at my first treatment - when I asked at the end of the treatments to see the before and after photos, he conveniently did not have them!
by gaila xxx.xxx.152.166
January 03, 2015
Does this provider take that extra step to make you feel special?
Not really
Was the music playing while you waited or during your visit pleasant to you?
No
Does the provider's staff try to accomodate your schedule when booking appointments
Usually
Does the provider's staff maintain a professional appearance?
Mostly yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.113.47
June 10, 2014
Just heard his license was pulled for five years!! YIPPEE! Unfortunately, it wasn't pulled for his lies and lousy treatment, but for stealing from Medicare! He's a thief and a liar. Was never so glad to read something in my life - he can't scam insurance companies and patients for at least five years now. Too bad it's not permanent!! He stole $1200 from me for phony laser treatments for toenail fungus that was never diagnosed with a biopsy of the nails. THIEF and LIAR!!
by DISGUSTED and now HAPPY xxx.xxx.152.166
November 27, 2013
I felt like my needs were mostly met, but they didn't make any extra effort. I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. I got an appointment quickly. I've never had to wait too long. I felt safe in their care.I wasn't too impressed with their office, I could tell they didn't take much pride in it's appearance. The office had the feeling of being very temporary, my calls were returned often on personal cellphones, and there was nothing to speak of on the walls for decor. I have had to change my appointment locations twice because of their moves.
by annonymous xxx.xxx.112.148
July 19, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.249.59
March 18, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Were the waiting room chairs comfortable at this podiatrist's office?
They were average
Was this podiatrist friendly?
Polite Enough
by shannon xxx.xxx.34.228
February 07, 2013
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Does this provider treat their staff well?
No, the staff was very mistreated
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
by Anonymous xxx.xxx.10.223
January 31, 2013
Did this provider use excessive foul language?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider have reasonable prices?
No, it was expensive.
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.124.83
November 06, 2012
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider remember you by name?
No, I always have to remind them
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous xxx.xxx.218.64
October 14, 2012
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