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Scott N Maling, DPM

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Scott N Maling, DPM
(27 Reviews)
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1520 S DOBSON RD STE 307 MESA, AZ 85202
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
I am glad I go to Dr. Maling. He is personable and efficient.
by Marilyn xxx.xxx.204.111
August 12, 2014
How would you rate your experience with this provider?
The best
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
by Anonymous xxx.xxx.31.240
April 12, 2014
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Would you recommend this podiatrist to others?
I Already Have
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this podiatrist's office?
Extremely comfortable; I could have fallen asleep
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.40.201
February 22, 2014
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Was the waiting area spacious?
No, but I can always find a seat
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous xxx.xxx.172.22
December 30, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.54.38
December 04, 2013
Was this podiatrist friendly?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was it easy to make an appointment with this provider?
Yes
Did this provider use excessive foul language?
No
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.109.211
September 20, 2013
My experience was sadly VERY similar to the previous post. only we waited an hour! We had a scheduled appt, we were not a walk in or same day call, this was scheduled 3 weeks out!! We arrived early to ensure we would have all the new patient forms completed in time for our appt. I was taking my 83 year old mother to her appt, She moves very slow and has several health issues...we had an 11 am appt, sat in the waiting room until 11:35....was taken back to a room, and sat there until 12:05!! an hour past our appt. When I got up to go out to inquire if we had been forgotten, or if we were ever going to see the doc, or should we order lunch in? The staff seemed miffed!! The told me " it shouldn't be much longer" ha ha at 12:15 the doc finally came in...did his thing...he seemed nice and professional which was a plus compared to our first 65 minutes....But When I brought up the wait to him and my concern, he, the doc, said then you need to schedule first thing in the morning or just after lunch!!!!! WHAT THE HECK!!!! So shove the others around and make them wait, why not try this LEARN HOW TO SCHEDULE!! If this had been an hour long delay on an airplane he would have been demanding a free drink or free upgrade or free something...ha ha right... This shows me he is only concerned with the 'puppy mill" office he is a part of!! I was also very aware that there was not any serious or emergency appts due to the office chatter we could hear from both the waiting room AND the patient room! As our first impression of this office/doc was very very poor, As a New Patient, wow, you can never redo a first impression!! Granted once he finally came in, and did his thing it was great, but the wait, and his comment wow very very unprofessional!! Here's a thought Doc, maybe your unfriendly front window girl could have said when we checked in and returned several papers and medical cards to her, " Hey we are running a little behind, feel free to grab a drink or use the rest room or something......seriously......to keep the patient at bay is extremely RUDE and very disrespectful.......
by Val xxx.xxx.104.44
August 03, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.43.100
May 16, 2013
Dr. Maling is great; however, I walked out today without seeing him an hour after my appointment. His staff never called to say he was running late, I wasn't informed upon check-in that he was running late, and nobody informed me as I was waiting that he was running late. When I told someone that my appointment was 45 minutes ago, she took me into an exam room and started asking me questions. It was obvious she hadn't looked at my file, as she had no clue that I was there as a follow-up to my previous injury. She was inept (to be nice). In addition, I had a severe reaction to a medication he had prescribed me (that sent me to the hospital for 30+ hours); when I called to let him know, the person who answered the phone had no idea what to do with the information I was giving her. As I said before, Dr. Maling is great - but his staff sucks.
by Anonymous xxx.xxx.189.25
May 08, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was the waiting area spacious?
No, but I can always find a seat
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.160.18
April 16, 2013
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Map and Directions
1520 S DOBSON RD STE 307, MESA, AZ 85202