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John Utley, DPM

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John Utley, DPM
(15 Reviews)
> Get Phone Number & Directions
8551 W Lake Mead Blvd Ste #230 Las Vegas, NV 89128
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Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Dr. Utley treated my foot with a shot today. He was calm, professional and assuring. It was a positive experience and I thank him for that.
I will definitely refer the clinic to my friends and family.
by lea xxx.xxx.22.131
May 08, 2015
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem well-trained and experienced?
Absolutely
Were the restrooms well-stocked at this provider's office?
Yes
Do you feel like this provider's office is well staffed?
Definitely
Was the waiting area spacious enough?
Yes
by Bonnie xxx.xxx.80.13
June 16, 2014
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider prominently display their diplomas or business license?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.145.186
October 24, 2012
I underwent hammer toe surgery by Dr. Utley on my right foot in June 2007 and after the bandages were removed, it looked like no surgery had been done at all on that toe. In fact, my toe is in worse shape than before the surgery. It looks like a claw and bends toward the third toe. I asked him on a follow-up visit after the surgery why this happened and his response was, "There could be a zillion reasons." Well, that doesn't answer my question. I believe he botched the surgery and didn't want to admit it. Personally, I liked him. He's pleasant and attractive, and he has a good office staff. However, that doesn't help much when my time and money were wasted on the surgery and I am in pain every day and night. Also, Summerlin Hospital charged me $900.00 out-of-pocket after Medicare insurance paid the hospital. It's been nearly five years since the surgery and my left foot has had to compensate for the lack of stablility in my right foot, which has resulted in debilitating, chronic pain in both feet. He performed a bunionectomy at the same time, and that went well, but that's a much easier procedure to perform than hammer toe surgery. I would recommend Dr. Utley for simple procedures only. Also, I'm curious as to why his education background cannot be found on the Internet. It's important for everyone to know where doctors received their education, internship and residency.
by Susan xxx.xxx.42.202
March 21, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
February 06, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
November 30, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by Delia Sanchez
November 22, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
November 02, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
October 03, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They gave me sufficient information to make a decision about my treatment plan. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by avo
August 03, 2011
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Map and Directions
8551 W Lake Mead Blvd Ste #230, Las Vegas, NV 89128