Justin J Franson, DPM

Justin J Franson, DPM
University Foot & Ankle Institute 26357 MCBEAN PKWY STE 250 VALENCIA, CA 91355
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Would you refer this provider to a family or friend?
Definitely
Would you recommend this provider to someone who asks for a referral?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Was the music playing while you waited or during your visit pleasant to you?
Very
by Anonymous xxx.xxx.0.201
September 23, 2014
Do you think that the provider's staff are well trained?
Yes
Was the background music pleasant while you were in the waiting room?
Yes
How would you compare this provider to others in his/her field that you have visited?
Wonderful
Did this provider take time with you at your appointment?
Yes
Did the waiting room smell clean?
Yes
by Anonymous xxx.xxx.167.56
September 09, 2014
Would you recommend this provider to someone who asks for a referral?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Yes
Were handicap accommodations well done?
Yes
Was this provider helpful about using your insurance coverage?
Yes
Are you going to visit this provider again?
Probably yes
by Anonymous xxx.xxx.240.168
June 23, 2014
Was the wait time for your appointment reasonable once you got to the office?
Yes
Did this provider show attention to detail?
Absolutely
Does this provider take that extra step to make you feel special?
Absolutely
Did this provider seem current about the latest advancements in their field?
Definitely
Do you think that the provider's staff are well trained?
Yes
by Anonymous xxx.xxx.221.146
May 20, 2014
Did you feel like this provider's office was sufficiently staffed?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
Were you glad that you had the appointment with your provider?
Yes
Were the waiting room chairs comfortable at this podiatrist's office?
Extremely comfortable; I could have fallen asleep
by Theresa Harden xxx.xxx.230.218
March 04, 2014
Were the waiting room chairs comfortable at this podiatrist's office?
Extremely comfortable; I could have fallen asleep
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this podiatrist to others?
I Already Have
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Doug xxx.xxx.165.114
February 24, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Jennifer xxx.xxx.234.83
January 25, 2014
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They were absolutely amazing and make others in the same field look like beginners. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by S Pearson xxx.xxx.196.54
December 23, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.192.34
November 06, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Gary xxx.xxx.173.243
August 16, 2013
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