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Thomas Fitzgerald, DPM

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Thomas Fitzgerald, DPM
(21 Reviews)
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1350 Medical Center Drive Ste B Rohnert Park, CA 94928
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was it easy to make an appointment with this provider?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider give unbiased advice?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
November 18, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
November 17, 2011
Are you going to visit this provider again?
If I need to, I'll return
Was this provider late to your appointments?
No, they were on time
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
November 17, 2011
Did this provider use excessive foul language?
No
Was the waiting area spacious?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider have reasonable prices?
Absolutely!
by Anonymous
October 19, 2011
Was this provider's office too loud?
No, it wasn't too loud
Did this provider use excessive foul language?
No
Did they follow up with you after your appointment?
Yes.
Did this provider rush your appointment?
No
by Anonymous
October 18, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider have reasonable prices?
Absolutely!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
September 19, 2011
- Did not wash hads before touching the infected toe.
- Did not put on gloves to administer local anetheitc injections
-Chaged $25 copays for post op check up lasting less than 5 minutes

Felt pressured to do extra procedures.

Would not recommend
by Ben catching
August 16, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
July 20, 2011
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this podiatrist friendly?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
July 07, 2011
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous
June 30, 2011
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Map and Directions
1350 Medical Center Drive Ste B, Rohnert Park, CA 94928