Ernest Hook, DPM

Ernest Hook, DPM
1580 Creekside Dr Suite 110 Folsom, CA 95630
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Consumer Feedback

(59 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.140.136
April 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.231.66
March 27, 2012
Would you refer this provider to a family or friend?
Yes
Was the waiting area spacious?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
February 13, 2012
Does this provider offer flexible appointment times?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
January 31, 2012
Would you recommend this podiatrist to others?
Yes
Does this podiatrist use current and safe equipment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
January 30, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
January 20, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's staff friendly?
No, they were rude
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
January 11, 2012
Was this provider late to your appointments?
No, they were on time
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you feel safe in this provider's care?
Yes
by Anonymous
January 09, 2012
Did this provider use excessive foul language?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have reasonable prices?
Absolutely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
January 06, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
December 30, 2011
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