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Ernest Hook, DPM

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Ernest Hook, DPM
(59 Reviews)
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1580 Creekside Dr Suite 110 Folsom, CA 95630
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Consumer Feedback

(59 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
July 06, 2011
Was this provider's office too cold?
No, it was fine
Did they follow up with you after your appointment?
Yes.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
June 27, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
June 13, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by JKP
April 27, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
April 27, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
April 11, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. I will definitely recommend them to people I know. They always made sure that I wasn't in any pain. In fact, he went out of his way to make sure i was comfortable, during an potentially uncomfortable proceedure.
by ERC
April 06, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
April 01, 2011
A very knowledgeable and thoughtful doctor. I was extremely pleased by the service and attention to detail he showed me during my visit in March 2008. He's a very down to earth doctor who isn't trying to turn and burn patients through his office to maximize profitability.
by btrimble
April 14, 2008
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Map and Directions
1580 Creekside Dr Suite 110, Folsom, CA 95630