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Roger W Marcus, MD

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Roger W Marcus, MD
(7 Reviews)
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1814 Belair Rd. Fallston, MD 21047
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
3.5 star average for Recommended
Staff
3 star average for Staff
Did you leave the office feeling satisfied with your visit?
Completely!
by mimismith xxx.xxx.57.64
December 14, 2015
This is Dr Marcus responding to 6/18/2014 review:

We're sorry you feel this way. In fact, many of our patients report the opposite. The only part of this review that contains accuracy is that our waiting room chairs were not very comfortable; however, we recently replaced them. All of our other equipment is in good condition and works well. For instance, we have an excellent new bone densitometer, a well-equipped infusion suite, and a compact portable ultrasound machine. Furthermore, rheumatology practice is not very dependent on equipment or procedures. The most important part of our practice is listening to and examining patients. Both my nurse practitioner, Ann Beezley, and I are very skilled at this.

With that being said, we're sorry if you found our services and the physical attributes of our office lacking. We wish you luck in finding a place more to your liking and wish you the best of luck with your care.
by Roger Marcus xxx.xxx.42.107
July 03, 2014
Does this doctor use current and safe equipment?
No; the equipment needs to be updated
Would you recommend this doctor to others?
Absolutely Not
Was this doctor's staff friendly?
No, they were rude
Were the waiting room chairs comfortable at this doctor's office?
Not really
How would you compare this rheumatologist to others in his/her field that you have visited?
The worst I have seen
by grim reaper xxx.xxx.167.147
June 18, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider answer the phone in a reasonable time when you call?
Definitely
by Anonymous xxx.xxx.188.80
March 29, 2014
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this rheumatologist able to answer all of your questions?
Every question I had was answered thoroughly
by MELVIN WELLS xxx.xxx.141.48
October 24, 2012
Was it easy to find parking at this rheumatologist's office?
Yes, it was convenient
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Was this provider's office too cold?
No, it was fine
by Anonymous
November 22, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider explain your test results to you?
Absolutely. Every detail was explained to me
by Anonymous
July 20, 2011
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Map and Directions
1814 Belair Rd., Fallston, MD 21047